The Claims Office is open for in-person claims.
Hours: 8:30 AM - 4:30 PM, Monday - Friday (excluding state holidays)
CT Lottery Headquarters address is 15 Sterling Drive, Wallingford, CT 06492
Sign Your Ticket
By law, the original winning ticket is the only valid receipt for prize claims. A Lottery ticket is a bearer instrument, which means the person who possesses it is the owner. Your signature indicates that you are the owner.
Claim Your Prize
In-Person Claims at CT Lottery Headquarters:
- Prizes Up to $599
Winning tickets up to $599 may be claimed by mail or in person at any CT Lottery Retailer. Please bear in mind that while most Lottery Retailers will gladly redeem winning tickets for their customers, they are under no legal obligation to do so. Some stores have strict policies regarding the amount of cash available to the employees, so there is a possibility a store may be unable to redeem your winning ticket. Click here for a Lottery Retailer search. - Prizes Up to $5,000
Winning tickets up to $5,000 may be claimed by mail or in person at any CT Lottery High-Tier Claim Center or CT Lottery Headquarters. CT Lottery Headquarters will accept claims between 8:30AM and 4:30PM, Monday through Friday, excluding holidays. Winners must provide two (2) valid forms of signed identification, one of which must be a photo ID, (see Valid Forms of Identification below). - Prizes $5,001 to $49,999
Winning tickets $5,001 to $49,999 must be claimed in person at CT Lottery Headquarters or claimed by mail (see Mailing Winning Lottery Tickets below). CT Lottery Headquarters will accept claims between 8:30AM and 4:30PM, Monday through Friday, excluding holidays. Winners must provide two (2) valid forms of signed identification, one of which must be a photo ID, (see Valid Forms of Identification below). - Prizes $50,000 or Larger
Winning tickets $50,000 or larger must be claimed in person at CT Lottery Headquarters. CT Lottery Headquarters will accept claims between 8:30AM and 4:30PM, Monday through Friday, excluding holidays. Winners must provide two (2) valid forms of signed identification, one of which must be a photo ID, (see Valid Forms of Identification below).
Valid Forms of Identification
To cash winning tickets greater than or equal to $600, you must provide two valid forms of identification, one of which must be a government issued photo ID. Acceptable forms of identification are:
• Current State-issued Driver’s License with Photo (Please Note: A “Drive Only” (DO) license may not be used as ID.)
• Social Security Card
• Passport
• Credit/Debit Card with Signature
• Work ID with Photo and Name
• Government-issued or State-issued Photo ID
• College Student ID
• State-issued Permits
• Military ID
• Permanent Resident Card
• Alien Registration Card
Claim Your Ticket by Mail
For wins of $599 or less, The Connecticut Lottery Corporation must verify that a lottery winner is at least 18 years of age for all prizes. Lottery winners must mail in a copy of a valid government issued photo ID showing name and date of birth when claiming a prize of $599 or below. Failure to do so will cause delays in processing time. Social Security numbers are not required for prizes under $599.
Winning tickets from $600 up to $49,999 may be claimed by mail. You are responsible for the mailing method chosen. We recommend that you utilize a mailing method that provides you with proof of mailing and keep copies of your submissions. Please complete the requested information on the back of the original ticket, sign it, and include a copy of two (2) valid forms of signed identification (see Valid Forms of Identification below).
Effective August 21, 2023, mail to:
CT Lottery Claims Dept.
15 Sterling Drive
Wallingford, CT 06492
Prizes claimed by mail are processed in the order in which they are received. The CT Lottery is not responsible for lost, stolen, or undelivered mail.
Lottery Tickets Expire
- Draw Ticket Expiration. Draw Game prizes expire and must be claimed within 180 calendar days from the date of the drawing.
- Scratch Ticket Expiration. Scratch Game prizes expire and must be claimed within 180 calendar days from the announced "End of Game" date. A Scratch Game ticket's expiration date is listed on its active game page under “Last Day To Redeem.” All prizes must be claimed by that date. Once a winning Scratch Game ticket expires it is no longer valid for claim, and the game will no longer appear among those listed on this website. To locate a ticket’s expiration date, click here.
- Fast Play Ticket Expiration. Fast Play Game prizes expire and must be claimed within 180 calendar days from the date the ticket was purchased. The ticket date and time of purchase is located in the upper right corner of every Fast Play ticket.
